Effective Date: October 30, 2026
This Age Verification Policy applies to the website https://www.zenvaps.com/ (the “Website”), operated by HK HUI LI YING INTERNATIONAL TRADING LIMITED (“we,” “us,” or “our”).
We are committed to preventing underage access to tobacco products, electronic nicotine delivery systems (ENDS), e-cigarettes, vape devices, e-liquids, and related products. We take age restrictions seriously and apply age-verification procedures in accordance with applicable laws and regulations.
You must be at least 21 years of age to access restricted product purchasing functions or purchase any tobacco product, e-cigarette, vape product, e-liquid, or other age-restricted product through our Website where the applicable law requires a minimum age of 21.
If the minimum legal purchasing age in your state, locality, territory, or delivery destination is higher than 21, the higher minimum age applies.
We do not knowingly sell or provide age-restricted products to anyone below the applicable legal purchasing age.
We may require customers to complete an age-verification process before accessing restricted product pages, placing an order, or completing a transaction.
Depending on applicable legal requirements and the verification method used, customers may be required to provide information such as:
Full legal name;
Date of birth;
Residential or billing address;
Government-issued identification information; and
Other information reasonably necessary to verify age and identity.
For applicable online delivery sales, we may use commercially available age and identity verification databases or other legally permitted verification methods.
Entering a date of birth or checking an age-confirmation box does not necessarily satisfy all legal age-verification requirements.
Where required by law or reasonably necessary to confirm eligibility, customers may be asked to provide valid government-issued photo identification showing their date of birth.
Acceptable identification may include a valid driver’s license, state identification card, passport, or another government-issued identification document permitted by applicable law.
For applicable retail age-verification requirements, federal FDA rules require retailers to check photographic identification for customers under 30 attempting to purchase covered tobacco products, including e-cigarettes.
For delivery sales subject to applicable federal or state requirements, delivery may require:
An eligible adult to be present at the delivery address;
Presentation of valid government-issued photo identification;
Verification that the recipient meets the applicable minimum purchasing age; and
An adult signature acknowledging receipt.
A delivery may be refused or returned if the recipient cannot provide the required identification, does not meet the minimum age requirement, or cannot satisfy applicable delivery requirements.
A successful online age-verification check does not replace any identification or signature requirement that applies at delivery.
We reserve the right, subject to applicable law, to:
Decline or suspend an order if age or identity cannot be verified;
Request additional documentation where legally permitted and reasonably necessary;
Cancel an order if the customer is under the applicable minimum purchasing age;
Refuse shipment to destinations where the sale or delivery is prohibited; and
Take appropriate action where we reasonably suspect attempted underage purchasing, identity fraud, or misuse of identification documents.
If an order is cancelled because the required age verification cannot be completed, any applicable refund will be handled in accordance with our Refund & Return Policy and applicable law.
Information collected for age and identity verification may include personal information. We use and handle such information in accordance with applicable privacy laws and our Privacy Policy.
Where verification is performed by a third-party service provider, that provider may process information on our behalf or independently as permitted by its applicable terms and privacy practices.
We seek to limit the collection and retention of verification information to what is reasonably necessary for legal compliance, fraud prevention, order processing, and recordkeeping obligations.
Individuals below the applicable legal purchasing age must not attempt to purchase, receive, or obtain age-restricted products through our Website.
Parents and legal guardians should supervise minors’ use of internet-connected devices and take reasonable steps to prevent unauthorized access to age-restricted products.
The availability of a product on our Website does not mean that the product may legally be sold or delivered in every location.
We may restrict, reject, or cancel orders where state, local, tribal, federal, or other applicable laws prohibit or limit the sale, shipment, or delivery of the relevant products.
Customers are responsible for complying with applicable laws in their location. We do not knowingly facilitate transactions that violate applicable age restrictions or other legal requirements.
If you have questions about this Age Verification Policy, please contact us:
Company: HK HUI LI YING INTERNATIONAL TRADING LIMITED
Website: https://www.zenvaps.com/
Address: RM A22, 10/F, NO. 52, HUNG TO ROAD, KWUN TONG HONG KONG
Email: [email protected]
We may update this policy from time to time to reflect changes in applicable laws, regulations, or our verification procedures. The latest version will be published on our Website.